Privacy Policy - Charmius

At Charmius Casino, we hold the privacy and security of our players in the highest regard. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you access our services. We are committed to maintaining full transparency regarding your data rights and our compliance with international data protection regulations, including the General Data Protection Regulation (GDPR). By using our platform, you acknowledge the practices described in this document, which is designed to ensure that your gaming experience remains both entertaining and secure.

Data Collection Practices

When you register an account or interact with Charmius Casino, we collect specific data necessary to provide our services and meet our legal obligations. This information generally falls into the following categories:

Personal Identifiable Information: Details provided during registration, such as your full name, date of birth, residential address, and email address.
Verification Data: Documents required to satisfy our KYC (Know Your Customer) procedures, including copies of identification, utility bills, or financial statements.
Technical Usage Data: Information regarding your IP address, device type, browser settings, and time spent on our site, gathered through cookies and analytical tools.
Financial Information: Transaction history and payment method details required to process your deposits and withdrawals safely.

Usage of Personal Information

Charmius Casino utilizes the collected data strictly for the purposes of:

Managing your user account and facilitating game participation.
Ensuring regulatory compliance and preventing fraudulent activities.
Processing financial transactions securely.
Personalizing your user experience and providing information about our generous bonuses and promotional offers.
Communicating critical service updates, including changes to our terms or security notices.

Data Protection and Security

We implement industry-standard security measures, including SSL encryption and robust firewalls, to protect your information from unauthorized access, loss, or alteration. Access to your personal data is restricted to authorized personnel who require this information to perform their job functions. We perform regular security audits to ensure that our infrastructure remains resilient against evolving digital threats.

User Rights Under GDPR

As a user of Charmius Casino, you are entitled to several rights concerning your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete information.
Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data.
Right to Restrict Processing: You may limit how we use your data under specific conditions.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you interact with Charmius Casino. We utilize:

Essential Cookies: Required for site navigation and core functionality.
Functional Cookies: Used to remember your preferences and settings.
Analytical Cookies: Help us monitor site performance and improve our services.

You may opt to manage or disable cookies through your browser settings, though doing so may limit your ability to access certain features of our platform.

Responsible Gambling Disclosure

We are deeply committed to promoting responsible gambling. Charmius Casino provides tools such as deposit limits, session timers, and self-exclusion options to help you stay in control. Gambling should always be viewed as a form of entertainment rather than a means of income. Please play responsibly. If you believe you are developing a gambling problem, please seek assistance from professional support organizations or contact our support team to discuss self-exclusion options.

Contact Information

If you have any questions or concerns regarding your privacy or how we handle your data, please reach out to our dedicated support team. You may also contact our Data Protection Officer (DPO) via email at [email protected]. For general support inquiries, our team is available 24/7 through our Live Chat service.

Last Updated: September 16, 2026